Q.D. will use you, abuse you, and discard you. - Phlebotomist Quest Diagnostics Employee Review

1.0
31 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Good benefits, pay was decent.

Cons

Phlebotomist a are expected to do the workload of 2-3 people and are now micromanaged, thanks to new procedures. Supervisors are of no help, and are unprofessional and unequipped to their job. Upper management is is like the wizard of Oz- a faceless entity that barks out orders behind a curtain. The company has time and money for propaganda and sales gimmicks like the "quiggles" device they spent tons of money on, yet they are laying people off left and right. If you want to be worked to death, to where your so burned out you can't remember your own name, then work for Quest Diagnostics. They'll finally let you rest when they lay you off after giving you 3 days notice.

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5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Quest has a good work environment

Cons

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1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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