Corporate office needs an overhaul - Anonymous employee Quest Diagnostics Employee Review

2.0
12 Jun 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's amazing to be part of a company that does something so great for society. The people doing the work in the labs and offices deserve all the credit, and are very hardworking. The benefits are pretty good and they're starting to implement more health initiatives for employees which is great. The people are very nice and it's not a cutthroat culture.

Cons

The corporate offices are separated into two groups: Those who have been here for 20 or more years, and those who are here 6-18 months. There is a very clear divide. Those who have been here don't want to change and evolve (hence why the technology is so far behind the rest of the world). Those who are new ask themselves what planet they are on within the first week of joining. Quest really needs to get it together and evolve. There is no career advancement or opportunity in many groups, and a lot of hierarchy (even though the CEO tried to eliminate that, many people still talk down to "lower grades"). Some of the managers are absolutely horrible and demeaning, with some yelling at their employees. There is no work-life fit here - managers are "old school" in the sense they believe in face time. You can sit all day and twiddle your thumbs, and as long as you are physically there, they love it. If you're looking for a job you can stay in forever and just "get by", this is certainly the place. If you're looking to be in an innovative place, with people who want to be part of the growth and success, you won't stay long.

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Cons

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1.0
2 May 2026
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Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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