NO GO!! - Anonymous employee Quest Diagnostics Employee Review

2.0
1 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is better than what is around locally

Cons

You absolutely cannot take your PTO. They are so short staffed and do not plan accordingly even when they know there will be FMLA shortages for months. Management are often people who cannot even work the bench, so there is not help there. Quest would rather force mandatory OT at 1.5x pay than hire PRNs. There is no work life balance. Expect to work any shift at a moments notice. Expect to be held personally responsible for coverage. With the risk of sounding hateful, incompetent patriarchy. Men scratching men's backs. LIS is terrible. I don't know how a company gets to this size with such rickety old technology. Sunquest should have been discontinued years ago. Everything IT is farmed out to cut costs and it shows. Software and interfacing is full of so many glitches expect to babysit every single test that comes through. Urine tickets don't print. Blood gas tickets don't print. Expect to do management stuff without the title or training because they cannot keep management.

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5.0
22 Jun 2026
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Pros

Quest has a good work environment

Cons

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1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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