Employees are disposable and undervalued. Treated as a number not a person. - Anonymous employee Quest Diagnostics Employee Review

1.0
17 Feb 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fellow employees and staff are what make you stay. Pay is fair, but not the best. Benefits are all right. Only 5 paid Holidays a year.

Cons

They preach People, Patients, and Growth, half of what is taught by HR contradicts what is being seen by staff from management. Management leads by fear, micro-management, and very little compassion and people skills. I have heard unbelievable things said to employees. Staff is afraid to go to HR with things that are said or done. Even HR is full of fear.

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5.0
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Pros

Quest has a good work environment

Cons

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1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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