It's not for everyone. - Customer Service Representative Quest Diagnostics Employee Review

3.0
22 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Very good TOP time. Bonus package "goal sharing". Lots of things to learn if you are able to "self educate" and not afraid to try. Many opportunities to transfer to different depts. Decent starting pay. Stable job if your willing to be a worker bee.

Cons

Lots of top time but good luck getting time off approved. Attendance policy is way to harsh. There is little to no training for new employees. The raises are horrible. Expect to work hard to meet high metrics for 3% raises, if your an awesome employee. That's like 25¢. Corporate will bold face lie to your face, can't trust them. Quality people quit or get laid off. Management rules by fear. Increase in knowledge and responsibilities is not reflected in pay.

Explore other reviews about Quest Diagnostics

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relatively good benefits, difficult to get fired.

Cons

Toxic workplace, unhelpful management, no HR on-site, working with dangerous chemicals all day, very boring and repetitive work.

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