We're treated as robots not humans - Phlebotomist II Quest Diagnostics Employee Review

2.0
19 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Good pay, good vacation time

Cons

You get vacation time, but don't expect to use it when your family plans a trip because they are ALWAYS understaffed. Don't get sick or have someone in your family die because that's a problem too. You dos a great job? Well, good thing you know it cause no one else will tell you that you did. Made one mistake out in the thousands of people you did? EVERYONE will know, and you will be told immediately. Hired at 40 hrs? Sounds good, right? Well, until they decided to cut you to 20 or let you go all together! This company is NOT loyal to its employees, but as an employee they expect total loyalty. This is a company first, family second kind of mentality.

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5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great relationship with the management team.

Cons

Work life balance is slighly lacking.

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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