Great Company with very eclectic people - Camping Department Lead REI Employee Review

4.0
29 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Great Quality Products Customers truly value REI brands and want to learn about the products they are buying making it easy to inform them Sales Associates are motivated because they love and believe in the products

Cons

Need more REI Brand name gear. Too much "Made in China" gear and equipment being sold. Need to divest and make all REI gear "American Made". Lead the Charge!!

Explore other reviews about REI

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazon place to develop real world skills

Cons

The holidays were Crazy busy

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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