Low hourly wages, great benefits package, and fun outdoorsy people to work with. - Master Technician REI Employee Review

4.0
17 Jan 2013
Recommend
CEO approval
Business outlook

Pros

Benefits packages including great health coverage, 15% automatic 401k company contribution, dental. Tuition assistance and flexible schedules make this a great job for students and people looking for a fun job for extra cash and perks. Other perks include discounts on gear, cheap ski tickets, access to shop services, and much more...

Cons

Low hourly wages. Hours can be cut back severely if business slows. Full benefits packages not available until 1500 hours worked (part-time benefits packages available from date of hire). Quality of management varies from store-to-store, but most store management teams are woefully ineffective as leaders.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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