Hands down! REI is the best! - Sales Specialist REI Employee Review

5.0
18 Feb 2013
Recommend
CEO approval
Business outlook

Pros

While REI is retail, I personally do not consider it retail because it is very different from other retailers. The hours of operation are not extreme, scheduling is flexible and benefits are even offered to part-time seasonal employees. From the employees to the customers, no one comes into an REI upset or angry. Management is there when needed but the regular hourly employees are very involved in the decision making process.

Cons

I cannot think of any Cons to working at REI.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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