Was acceptable until COVID - Senior Analyst REI Employee Review

2.0
7 May 2020
Recommend
CEO approval
Business outlook

Pros

Discounts, sometimes free beer, resume builder

Cons

REI was never an amazing employer, but was decent enough. But with COVID-19, everything is going downhill and shady decisions are being made. Barely three weeks into stores being closed, 25% of HQ employees were laid off. It appears the majority of them were women, which is interesting considering the HQ population overall is majority men. Several women on maternity leave or very pregnant were let go. The layoffs also targeted primarily individual contributors, so now there are many "teams" of a manager and a direct report. One team I heard of now has a ratio of 1.5 individual contributors to managers (9 ICs to 6 managers). Ineffectual managers were retained while very valuable and needed ICs were cut, greatly increasing workload for their colleagues. Then there's the 10% pay cut the survivors had to take. And to top it off, we all have to work remotely for the foreseeable future but the company has made it very clear that we will not be reimbursed for any expenses to purchase equipment, nor are we allowed to take anything from our office workspace. I've spent $500+ equipping my space with the bare minimum to do my job effectively.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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