Best Place I have ever worked! - Assistant Store Manager REI Employee Review

5.0
15 Oct 2010
Recommend
CEO approval
Business outlook

Pros

Membership is why everyone at REI is not working for a Big Company, it is why REI can take care of the staff and take it's time on making big changes." Like laying off staff, closing stores, cutting benefits" this is what other companies do because of business. Communication is high I was able to change company polices while being a part-sale staff. It is a company and being professional will pay off. I have also made friends for a life time and after 13 year of working for REI, I would go back in a minute if life allowed it!

Cons

I think the cons for many maybe they forget it is a job, first! I think people build it into a family and forget they are there to sell stuff. It is a job and you do need to promote the Memberships and sell product to keep your job. I'm pretty sure most jobs work this way, you provide a service based on a job description and when you preform this service at the expected level you get payed.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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