IT’S A TRAP! RUN AWAY AS FAST AS YOU CAN - Sales Lead REI Employee Review

1.0
8 May 2023
Recommend
CEO approval
Business outlook

Pros

The people I work with are pretty rad

Cons

❌ LOW PAY: Raises are few and far between EVEN if you’re a top seller and in a leadership position. For the amount of pressure they put on retail workers to sell memberships, there are no tangible incentives. It’s work harder for no extra. ❌INCONSISTENT HOURS: If you’re not a sales lead, your hours depend on your membership sales, and if you have an off week, you will get fewer hours the following week. ❌TOXIC ENVIRONMENT: Leadership treats their employees like children, often times giving band-aid solutions to gun shot wound problems. They’re very good at blowing smoke and side stepping questions about pay increase. ❌GROWTH OPPORTUNITIES ARE A JOKE: They’ll skimp on your raise and tell you it’s so that you have head room for future raises. It’s unlikely that you’ll ever get a raise that will be impactful.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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