Pros
- You don't work weekends, so that's good. - If you are lucky enough you get some great clients that make your day to day at Regus a little less painful. - They have hired a former child actor as Country Manager, so the pretending to care as become more professional. You can sometimes feel like he actually cares about the employees until you realize he doesn't.........at all.
Cons
-No career opportunity whatsoever, upper management is a boys club that only the most privileged have access to. And by privileged i mean those who can brown nose the best. - Promotions (if you can call a new title and more responsibilities but no salary increase a promotion) are a joke. You are an Area Manager but can't credit a client a 5$ late fee without having to jump thru hoops and having it approved by your manager! Yet we are consistently told that we have been empowered to run our business. - Consistently reducing staff or elaborating new and complex bonus "schemes" in order to reduce cost, while upper management travels across the country wining and dining in some of the most upscale restaurants. Got to pay for those Chateau Trotanoy 2011 bottles! - Unattainable and unrealistic bonus "schemes" are the norm and every year it seems they find new and more creative ways to pay you less. Bonus points to the HR department, whenever you think they cant find more ways to pay you less, they are always capable of surprising you. In over 5 years at Regus, i have had 4 different compensation plans but not a single salary increase. - They genuinely don't care about their employees, you are just an disposable asset easily replaceable from which they will suck out all the will and motivation from until they dispose of you. But they have a monthly Reba award that allows them to pretend they care, so you know, we shouldn't be complaining for the lack of recognition. - Training? What is this thing you call training? There is no training for new staff, people are thrown to the wolves and management expect that the already spread paper thin staff will be the ones training the new staff. The reality is we barely have enough time to do the work we need to have done, let alone train and induct a new team member. They used to fly you out to the head office to have you trained for a week, but that would mean that they actually need to invest money on their staff, not something they are very keen on doing these days. - I could go on and on about the fear management, the unhealthy amount of stress, the lack of vision or culture but i seldom have hope that anyone will actually read this review and even if they did, they would just brush it off like they have all past employee feedback.