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Restaurant Technologies

Engaged employer

No Vision, No Plan, Lackluster Results - Anonymous employee Restaurant Technologies Employee Review

2.0
31 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small to Mid-Size company with the potential to grow and flourish.....

Cons

Senior leadership, all the way to the very top, does not have a clear vision nor an actionable overarching plan for how to make that happen. In the absence of those two key components, what they do have is a heavily entrenched “go faster” mentality. Most recently this has manifested itself in an ongoing series of initiatives called sprints. The idea being that if the company strings enough of these sprints together across the span of a fiscal year, it will grow considerably more than it would otherwise. Now, if you earn equity shares as a part of your compensation package, I’m sure that this approach sounds like a terrific idea. Unfortunately, sprinting is always an unsustainable short term effort. The end result is an organization that can’t seem to make it to the finish line in the long run. Additionally, the company has made an effort to attract and hire talented individuals to lead and manage its critical depot operations only to prescribe to those very individuals (post-hire) EXACTLY how they are to lead and, ultimately, micro-manage the business as a "condition of their employment." To ensure compliance senior operations leaders and multiple other support functions literally bird-dog the daily, weekly and monthly activities of all depot leaders and their hourly staffs. It's just about as autocratic and long handed as a management style can get. To complicate matters, the majority of depot locations are generally understaffed and over-tasked. As a depot leader you can expect the work/life balance equation to be heavily skewed towards work in a 7 days per week operation. Burnout is a reality. Retention is a challenge. At the end of the day the company’s leaders are sending a mixed message. They want the organization to go faster or “sprint” continuously yet they are highly prescriptive and want every process and work stream to be micromanaged to exacting detail which requires time and attention.

Explore other reviews about Restaurant Technologies

5.0
10 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No micromanaging Work from home

Cons

Company communication isn’t the best

avatar
Restaurant Technologies Response
5mo
Thank you for taking the time to share your experience. We are glad to hear that you value the work-life balance, flexibility, and the level of autonomy our teams are given, including the ability to work remotely. Creating an environment built on trust and accountability is important to us. Thank you for being part of Restaurant Technologies and for your continued contributions!
3.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule and start times

Cons

Pushes productivity that sometimes conflicts with safety

avatar
Restaurant Technologies Response
1mo
Thank you for sharing your feedback and for your many years with the team. We truly value the perspective that comes from your experience. We are glad to hear the flexibility in scheduling has been a positive, as that is something we intentionally strive to provide for our drivers. Safety remains our top priority, and we are actively investing in programs, tools, and training to ensure our teams can operate safely while meeting customer needs. This includes ongoing enhancements to safety protocols, regular communication from leadership, and continued focus on balancing productivity expectations with safe work practices in the field. We appreciate you calling this out and will continue working to ensure our drivers feel supported, heard, and set up for success every day. We would love the opportunity to discuss any concerns or suggestions you may have further with you directly. You can submit a Workday Help ticket and one of our HR team members will connect with you right away!
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