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Has so much potential but not fully there yet - Tech Retrofit Employee Review

3.0
7 Jan 2017
Recommend
CEO approval
Business outlook

Pros

- Working remotely is wonderful for work/life balance. - Most people are friendly and want the best for others. - The CEO genuinely cares about the employees and the product. - Treadmills in office. - Leadership and others promote healthy living. - The product has a positive impact on lives. - Focus is on innovation.

Cons

- There are some systemic issues with product strategy and development. They can't afford to stumble so often in this department if they intend to meet the company's high expectations. - Thinking about innovation is a really good thing, but there needs to be better balance between noodling dreams and creating product, given their resources. - Leadership feels a little too corporate under their startup costumes. - Exec leaders seem to enter a situation with their opinion already set and no amount of talking or persuading helps direct them, despite their claim of being open. This comes off as a lack of trust in their employees. I questioned whether this was just my experience, but several colleagues who quit while I was there and after I left echoed this sentiment as well. - Exec leaders have a tendency to be condescending. There's a very "parents telling their kids what to do" aura about Retrofit, which leads to rigidity and lack of feeling respected. - All developers contracted from the same overseas agency create issues with efficiencies, communication, and healthy balance of opinions and experience. Using junior devs for these important projects under tight deadlines can be a fatal mistake. - Working remotely can be great, but you have to know how to do it. It can cause problems with efficiencies and true listening. - A LOT of talking and meetings, but nothing seems to stick. I had to repeat myself too often. - I spent over a year creating products/documentation/process that leadership hired me to create, but then ignored. I tried every which way to communicate it but they couldn't hear me. I feel leadership was holding back their employees because they were trying to control too much. - One of the company values is being candid, but its not lived. On some teams, it borders on walking on eggshells when there is any kind of challenge. - I think the company needs a more effective and less manipulative CTO, who communicates better and knows how to hire and lead.

Explore other reviews about Retrofit

5.0
24 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The passion for helping clients, and the focus and hard work to ensure our customers are also pleased. There is also lots of recognition of the staff which is appreciated!

Cons

I can’t really think of any cons but Glassdoor has a 20 word minimum so I need to fill this space.

avatar
Retrofit Response
8y
Thank you for taking the time to write a review! We appreciate your response and the fact that you recognize our passion for delighting our customers and clients. As you likely know, we are intentional about staff recognition and are pleased to hear that you feel appreciated.
5.0
10 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredibly friendly atmosphere, both in the office and via video conference (not everyone works in Chicago). All employees strive to do the best they can to help Retrofit become a top competitor within the diabetes prevention and healthcare field. It's admirable how dedicated everyone is to bettering Retrofit, but also how proud they are of the validity of their product. All of the employees (myself included) believe in the power of Retrofit, and that's not something you find within a company often. One other unbelievably important thing to note is that Retrofit really does value company culture and employee happiness. If you see anything about the awards they've won online you might think that those mean nothing, but that is definitely false. Each week we're asked how satisfied we are anonymously, and we are given the option to comment on things that could be better (again, anonymously). We've even taken time to go over our strengths, how we can work together, and done activities outside of work together to make sure people know each other well and are comfortable. We have introverts and extroverts on the team and we all get along great.

Cons

Sometimes we talk through topics so extensively that we take up time we could be using to start/work on the project. Granted, I have not been part of the team for long, but from a semi-new perspective, it seems that we try to make sure we've addressed each topic/issue from every angle, but that can hold companies back if it happens too often. I don't think it happens now, but it could in the future once the company grows.

avatar
Retrofit Response
9y
Thank you for taking the time to write a review. We are grateful that you acknowledged the dedication and pride our employees have in Retrofit and the difference we are making in the world. We also appreciate that you addressed employee happiness and the importance we place on it, as it continues to be our number one priority. Lastly, thank you for your input on how we can streamline our process for addressing various issues. As you know, we are always innovating and looking for ways to improve our products and our processes. We will certainly keep your feedback top of mind, as we work through projects moving forward.
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