If you can and are not completely desperate, then look for a job somewhere else. Don't get hired by Revolut, you can hardly find a worse company to work for, with one exception that is Teleperformance Portugal, I guess.
You are in a loop of sending automatized messages all day long without actually having any change to truly help a customer as no-one knows what to do and how things really work. Even worse, the performance targets are set up unrealistically that no one can achieve them. A colleague of mine got a panic attack from the overload and stress they put on you. Salary is decent to Portuguese standards but you are not going to know your schedule more than two weeks ahead so say goodbye to any work-life balance as it's non-existent.