Perfect first job. Can lead to a career for some, but not all. - Territory Manager Reynolds American Employee Review

3.0
9 Oct 2011
Recommend
CEO approval
Business outlook

Pros

Company car with unlimited personal use (this is probably the biggest perk). Good pay and benefits (including health, 401k with 6% 1-for-1 match, full tuition reimbursement, and three weeks paid vacation at start). Even if you don't make a career out of it, you will get unique exposure to elements of sales, marketing, trade marketing, relationship building and account management that you can take elsewhere.

Cons

You are in sales and marketing at the point of sale (trade marketing), but you won't be doing much real selling and you only implement marketing plans using a cookie cutter approach. Don't expect commissioned sales experience or marketing experience. No college degree is particularly a direct fit for what you will be doing as a Territory Manager (Sales Rep). Street smarts and interpersonal skills are all you need, so don't expect the same sales environment as in other consumer goods companies that are not in the tobacco industry. Retailers can be tough and retail is tougher in areas where RJRT has a low market share. You will be doing a lot of box checking literally and figuratively. You might end up living somewhere you don't want to be for a long period of time. Moving up can take much longer than you initially think it will, or it might not happen at all.

Explore other reviews about Reynolds American

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
19h
Thank you for taking the time to share your experience at Reynolds American!
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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