Avoid at all costs - Territory Manager Reynolds American Employee Review

2.0
24 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Good 401k match, company car, minimally acceptable vacation.

Cons

Entire organization is going through a several year reboot. Chaos from the top down and no one wants to be accountable for any decisions. Company vastly underpays its labor force using the excuse that other CPG companies do as well. 70% of 2020 net profits were given away to investors while employees who create that wealth were given shorted bonuses and less than cost of living raises. This company absolutely does not value its employees at all. Only take this job as a fresh from college graduate, and then stay only long enough to use it to get a better job.

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Reynolds American Response
4y
Thank you for taking the time to write a review. Creating a culture of diversity and inclusion is one of our top priorities. To maintain the continuous progress we’re making, we have set bold, new diversity and inclusion ambitions. By 2025, we aim to reach gender parity in management roles and to significantly increase minority representation in management and senior management roles.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation package, some very nice, decent people, but counterbalanced by some complete lunatics

Cons

Extremely political and toxic environment, massive lack of diversity and especially now that they don't "need" to do it anymore, you can see true colors coming out. Advancement and performance is dependent on who you know. No meaningful feedback on how to improve and what actually needs to be done. A tendency to love bright shiny objects and pretty presentation decks, but no real meaningful strategy. And they do not seem to even know themselves what they want, which makes delivering at a high level very challenging. Current CEO is doing a good job I think but he has no idea of the layers of toxicity underneath. I also get a sense that current results are being propped up by people who are on the verge of retirement and will never find another job outside the industry - therefore trying to maximise the most they can out of the next few years with no view to what will happen 5 or 10 years down the road.

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