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      Reynolds American

      Engaged employer

      Reynolds American reviews

      A shell of what it used to be - Lead Manager Reynolds American Employee Review

      1.0
      13 Aug 2025
      Lead manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - some great people left - company car/ benefits

      Cons

      - this used to be a place where you can grow your career but now promotes based on likability not capability - company does not invest in building team culture or morale and manager cascade negativity on every team meeting - you are just a number regardless of years or service or performance in role. - leadership is delusional about its portfolio and outlook on company success. Pay close attention to how they are phrasing the messaging on “market leadership”” or gaining traction. The company is filled with yes man who can’t bring up a contrarian idea or solution. All data reports are crafted in a way that tells a positive story. This company is acting like it’s still the glory days but not recognizing the challenges it’s actually facing. Just want until the next annual “restructuring”

      avatar
      Reynolds American Response
      10mo
      We appreciate your review. Our employees are the organization's greatest asset. We strive to provide our employees with an environment where each person feels heard. Hearing your feedback helps us improve our processes and make our organization a better place to work. In addition, we encourage open dialogue with your line manager regarding your concerns.

      Explore other reviews about Reynolds American

      5.0
      3 Apr 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      People were great, pay was great, they really wanted to help you learn and build professional skills

      Cons

      Ethics issues working for a company that makes harmful products

      avatar
      Reynolds American Response
      2mo
      We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
      1.0
      1 Jul 2026
      Senior territory manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Company car and free gas

      Cons

      1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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