Well being friendly but not for employees - Senior Customer Relations Specialist Rituals Employee Review

2.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

- parties - ping pong - free products - laptop - soccer table - free coffee and plant based milk - work from home and abroad

Cons

- low salary - super controlling - pressure on quality and productivity - not easy to grow up professional even if you do everything they ask - feeling renegade from the rest of the company and activities - toxic work environment - repetitive work

Explore other reviews about Rituals

5.0
19 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Sales communication skills and great customer service experience

Cons

Distance but that is not a big issue

avatar
Rituals Response
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- nice area and store product

Cons

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

avatar
Rituals Response
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
See reviews by: Helpful|Rating|Date|All