An awful company that ostensibly cares a lot for it's employees, but in reality treats them very poorly. - Doorman Ritz-Carlton Employee Review

1.0
28 Aug 2011
Recommend
CEO approval
Business outlook

Pros

You do get to work with some interesting people from all over the world.

Cons

The benefits are garbage, the wages are garbage, the corporate culture is cult-like and scary. My worst memory was seeing how upper management lived high on the hog at the hotel's expense all while telling line employees that due to that particular hotel hemorrhaging too much money, the hotel couldn't afford to give them more hours despite many of those employees working less than 20h a week.

Explore other reviews about Ritz-Carlton

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

1.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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