Gone downhill - Customer Service Representative RoosterMoney Employee Review

2.0
6 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Fully remote, and little oversight

Cons

Since being obtained by NatWest the culture has gone very downhill

Explore other reviews about RoosterMoney

5.0
11 Dec 2024
Recommend
CEO approval
Business outlook

Pros

They were nice people, well managed.

Cons

Hmm, not sure. I can't really think of anything.

2.0
7 Jul 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- remote working - objectively nice people

Cons

- signed part time contract, yet worked full time because it took over half a year to get a new manager in place (recruiting one person should take longer than 1 month) - I was made to think I’m not doing enough constantly despite already working double the agreed hours as per contract - I never felt like a part of the team - no career progression - no benefits ti support the team other than remote working which most companies have in place now anyways - a minor thing but company meeting that lasts two days? You could keep everyone in the loop by having a meeting each week for an hour or just a longer meeting once a month

2
See reviews by: Helpful|Rating|Date|All