If you're not a merchant, or a favorite, you don't matter. - Anonymous employee Ross Stores Employee Review

2.0
27 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Strong business -Good bonuses -Pays generously -Passionate people -Generous benefits (for select group of people)

Cons

-Poor leaders - they continue to promote leaders with no leadership qualities, and who emulate poor leaders who they have learned poor leadership skills from. -Very political - there are clear favorites who can do no wrong (even though they do a lot of wrong) -Promote based on time in job, rather than those who have earned it. If they have to make a choice, they always choose the person they like more rather than the person who deserves it more. -Expected to carry out orders rather than think out of the box -Inconsistent in the ways that people are rewarded (in terms of pay, promos, flexibility in scheduling) -Vacation time is limited. Office is closed the week between Christmas and New Year's, however they require you to use vacation time or take it unpaid. There is no choice to work from home, you just have to take the week off with everyone else, regardless of what your vacation plans are for the year. -Don't expect things to change, even though they talk about it quite a bit. Sr. Leadership (CEO) doesn't like it. -Merchant driven organization - all other areas are of no concern. If you are a merchant, you probably have a pretty good gig, but all others suffer.

Explore other reviews about Ross Stores

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helpful management that really helps with getting things done properly

Cons

Customers destroyed our bathrooms (Stinky) lol

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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