Rolling back benefits - Merchant Ross Stores Employee Review

1.0
8 Jun 2023
Recommend
CEO approval
Business outlook

Pros

1.) the people they have hired are great-generally hard working and team oriented. 2.) stable business in a rocky retail environment

Cons

1.) inflexible and archaic-Ross has decided that we learned nothing through the pandemic. Apparently you are not working hard unless you are sitting at your desk in the office. They want everyone punching a clock 4 days a week in the office and you can be remote only on Fridays. 2.) zero work life balance anymore. Everyone needs your schedule. If you have a doctors appt or your kiddo has a school concert you need approval from everyone to work from home. 3.) Rolling back benefits-first no bonuses paid for 2022, then they have scaled back days off we had last year and now the roll back of a hybrid working schedule. 4.) Micromanaging from senior management. Apparently we cannot do anything independently anymore and we need to add meetings to our calendars and have more oversight over all decisions.

Explore other reviews about Ross Stores

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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