Could be so much better.... - Remote Employee Rush Street Interactive Employee Review

Thank you for taking the time to share your thoughts and experiences with us. We value feedback from our employees, and we appreciate your input. We're glad to hear that you appreciate the nice location, remote option, and flexible hours. We strive to create a work environment that offers convenience and flexibility to our employees. We apologize for any inconvenience caused by the lack of structure and faulty on-the-job training you experienced. We understand the importance of proper training and clear guidelines to ensure the success of our employees. We are continuously working to improve our training programs and provide better support to our teams. Regarding middle management, we acknowledge that there is room for improvement. We understand that effective leadership plays a crucial role in the success of a department. We are actively reviewing and evaluating our management processes to ensure that our leaders are knowledgeable, organized, and capable of providing clear direction to their teams. We appreciate your advice on doing research, fact-checking, and providing clear direction to avoid any disconnect in communication. This is an area where we are actively investing our efforts to improve. We want to create an environment where projects run smoothly and unnecessary work is minimized. Lastly, we understand the importance of autonomy for proactive and productive employees. We believe in empowering our team members and trust their abilities. We will review our management practices to ensure that micromanagement is minimized, allowing employees like yourself to thrive in their roles. Thank you again for your valuable feedback. Your input helps us identify areas of improvement and work towards creating a better experience for all our employees. If you have any further suggestions or concerns, please feel free to contact us directly at Pops-US@rushstreetinteractive.com