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Russell Cellular

Is this your company?

Providing the worst experience to every employee, every time. - Store Manager Russell Cellular Employee Review

1.0
20 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Frivolous rewards (chocolate on valentine's day for example) in a lackluster attempt at showing appreciation. Regular recognition for exceeding sales targets. Plenty of room for growth (though mostly due to high turnover). A close partnership with Samsung that offers exclusive deals to customers and helps to drive sales effectively.

Cons

One of the biggest downsides to working for this company is the insulting pay scale and structure. But that pales in comparison to the deplorable corporate to mid-level management communication, and regional leadership's inability to effectively and successfully lead. There is nothing worse than poor communication with a sales company, and the resulting terrible decisions that accompany it. Position demotions disguised as voluntary, and separations of dedicated employees who are stuck with minimal staffing and terrible pay because they believed the false promises of upper leadership are ultimately the largest contributor to the high turnover and terrible results this company has endured since coming to PA. Simply put this company will chew you up, spit you out, and tell you that it's your fault.

Explore other reviews about Russell Cellular

5.0
11 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Opportunity Value Team Integrity Flexibility

Cons

None to mention at this time

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

most of the average people there are friendly and positive. Free garbage coffee

Cons

80% of the coaches currently there suck. They do very little for self improvement. The director of the telesales call center likes to threaten your job on the daily. Coaches love to micromanage every aspect of your day letting you know if you’re 1 min too late from breaks. Their sales knowledge sucks and basically comes to “figure it out yourself” they try to provide training in vain because they cannot give you a method that they do not contradict later by going in the complete opposite direction. You’ll get told to do one thing and then the very next week get punished for that thing and get told another thing. Commission structure pays you back Pennies for what you’re selling. You’ll sell a 1k dollar phone and get 5 dollars in commission

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