Great people, antiquated systems & processes, poor commission structure - Customer Development Manager Ryder System Employee Review

3.0
21 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great people and a great product to sell. Good work/life balance. Companies truly benefit from the full service lease model as it gives them a predictable cost and takes the headache of truck maintenance off their hands, letting Ryder do it for them.

Cons

No training for new employees. Low commissions. Confusing commission structure (even seasoned employees don't understand it). Antiquated software and systems. Billing errors left and right. Quality of maintenance is dependent on the local Ryder shop closest to the customer. No company car (you use your own car and expense mileage). Heath and Dental insurance are mid-low (especially dental).

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Ryder System Response
1w
Thank you for the detailed feedback. We’re glad to hear you valued the people, work-life balance, and the value our services provide to customers. We also appreciate your honest input regarding training, commission structure, systems, and employee support, and we will take your suggestions into consideration as we continue to improve.

Explore other reviews about Ryder System

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good management and overall communication. Fun place to work. Collaborative

Cons

None to report. Solid job.

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Ryder System Response
3w
Thank you for the great feedback. We’re glad you’ve enjoyed the team environment, communication, and collaboration. We appreciate having you as part of the team.
3.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

You get to work on real supply chain problems that actually matter to operations, not just theoretical stuff. Remote flexibility is solid and the work-life balance is fair. The tech stack is modern (Snowflake, Azure, Power BI) and if you're someone who takes initiative, you'll get the chance to own things end-to-end. The people you work with day-to-day are genuinely good and most teams have a collaborative culture.

Cons

Growth from senior level and beyond can be painfully slow even when you're clearly doing the work above your role. Leadership and org changes happen often which resets your visibility and momentum with whoever is advocating for you. Some areas still lack clear ownership so things fall through the cracks or land on whoever is willing to pick them up. Pay doesn't always reflect the scope of what you're actually doing.

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Ryder System Response
1w
Thank you for the detailed feedback. We’re glad to hear you’ve had a positive experience with the team culture, modern tech stack, and meaningful work. We also appreciate your honest input regarding career growth, leadership stability, and recognition, and we will take your comments into consideration as we continue to improve.
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