Mircoagression and Micromanagement - Anonymous employee SCAN Health Plan Employee Review

3.0
4 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive, including a strong base pay and bonus structure. The organization offers generous benefits such as recharge days, excellent PTO and occurrence policies, and thoughtful holiday gifts that demonstrate appreciation for staff. Overall, the benefits package and time-off policies are well above average.

Cons

I am not a direct employee SCAN health plan , but work under the organization’s umbrella. My experience with a specific supervisor involved excessive micromanagement that created an unnecessarily stressful work environment (yes, even remotely) This included frequent monitoring of team status throughout the day, repeated emails, texts even to my personal phone, close scrutiny of my work and performance , recurring unscheduled team calls lasting 30–60 minutes that were not placed on my calendar or accounted for in time tracking Communication often referenced potential HR involvement in a passive or indirect manner as a scare tactic. The lack of clear boundaries, advance scheduling, and consistent communication expectations made it difficult to manage workload efficiently and negatively impacted work-life balance.

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SCAN Health Plan Response
4mo
We regret hearing about your negative experience, but are glad to see that you enjoy our robust benefits offerings and the programs we’ve implemented to support work-life balance for our Rebels (employees). We want to be clear – there is no room for scare tactics or other behaviors that undermine trust here at SCAN. Additionally, all time-tracking laws are expected to be followed by employees and leaders alike, and feedback and communication is to be conducted with professionalism, respect, and transparency. Creating a positive work environment where all of our Rebels can collectively contribute to our mission to keep seniors healthy and independent matters deeply to us, and with 91% of our Rebels saying that SCAN is a great place to work according to our Great Place to Work survey, we want to continue to head in the right direction. That said, we hear you and encourage all employees to share their feedback, whether through surveys, direct conversations, or other channels. Honest input is not only welcomed, but essential in helping us improve as we continue to grow and evolve as an organization, and no one should feel hesitant to make their voice heard. Please don’t hesitate to share your feedback with a member of the HR team at peoplerelations@scanhealthplan.com at any time.

Explore other reviews about SCAN Health Plan

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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