Meaningful work with a high-expectation culture - People and Culture Business Partner SCAN Health Plan Employee Review

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at SCAN has been some of the most meaningful and growth-stretching work of my career. There is a clear and compelling mission to improve the healthcare experience for seniors, and many leaders and employees are deeply committed to doing what is right for members. Because SCAN is not driven by shareholder pressure, the organization is able to move quickly, challenge the status quo, and make decisions grounded in impact rather than optics. You are given the opportunity to partner closely with the business, influence change, and contribute in a real way to something that is actively evolving. Working at SCAN has genuinely changed my career and made me a better leader. There is a strong culture of collaboration and space for innovation, which pushes you to grow, think differently, and show up at a higher level.

Cons

SCAN is not perfect. We are growing quickly, which means we are building in real time and constantly pushing ourselves and each other to be better. The pace and level of change can be challenging, and not everyone is comfortable operating in that kind of environment. This is a high-expectation culture. The work requires you to think critically, operate both strategically and executionally, and bring a point of view even when things are not fully defined. You are expected to influence, navigate complexity, and take ownership in real time. For some, this can feel intense. For others, it is what creates the opportunity to grow, stretch, and have meaningful impact.

Explore other reviews about SCAN Health Plan

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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