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      SERV

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      SERV reviews

      Residential Counselor - Residential Counselor SERV Employee Review

      3.0
      18 May 2017
      Residential counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      There are many opportunities to pick up open shifts at other sites and build overtime. Theres also two bonuses every year. You build a strong relationship with the residents and see the difference you make to help them in their journey.

      Cons

      Pay isn't enough for the amount of work that is done. Depending on the site that you are at, you may feel overworked because of the caseload vs the number of available staff. In order to leave your shift you need to be relieved by an incoming staff. If that staff is running late or calls out theres a possibility of you being stuck or working later.

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      5.0
      28 Jun 2023
      Coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      The clients, freedom of creativity, flexible schedules, fun atmosphere

      Cons

      low pay, management a little grumpy

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      SERV Response
      2y
      We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.
      1.0
      9 Mar 2026
      Residential counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits and some opportunities to do overtime

      Cons

      No standards in the hiring process leading to extremely unqualified co-workers, lack of relevant training in regards to the actual job requirements, poor pay, consumers tend to not get their needs met, disregard for employees from middle and upper management

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