Partner Focused Marketing/Support - Hardware Specialist SHI International Employee Review

3.0
11 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Friendly and knowledgeable coworkers, great entry-level position for recent graduates, likes to promote from within, plenty of opportunities for training and knowledge to advance within the company...

Cons

...but this is definitely not a place to start a career, unless you ultimately want to be in commission based sales. Limited opportunities for salary-based advancement. Meager raises on a yearly basis. VERY HIGH turnover rate, constantly hiring new inside sales reps to keep up with the promotion/attrition. Many Inside Sales Reps remain in their positions for many years. Within the last few years, the company has split into two main factions, the existing Enterprise sales and the newer Corporate/SMB sales. Enterprise continues to be based in Piscataway (and soon, Somerset), while Corporate is based out of Austin, TX with satellite offices throughout the US & Canada. The culture between the two divisions could not be more disparate and it is causing tension between the two.

Explore other reviews about SHI International

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

Cons

None, I’ve had a positive experience with them!

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SHI International Response
3w
Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
1.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

Cons

-Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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