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      SHI International

      Engaged employer

      SHI International reviews

      Horrible pay, no support from HR or upper management - Anonymous employee SHI International Employee Review

      1.0
      26 Sept 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are good people working here, but that doesn’t pay the bills

      Cons

      SHI leads new hires to believe they will have career growth opportunities within the company. This is false. After years of working here, the only positions available to me are lateral or backward moves with equal or less pay and no prospects to advance. HR spends half their time gatekeeping employees from applying to internal roles (blocking applications from hiring managers), and the rest of it refusing to offer support to people who need it. I know an employee who, due to a severe medical condition, was requested by his doctor to be allowed to work remotely, and went through the lengthy process of getting approval from SHI’s insurance company. HR refused to honor the request, offering no assistance or support.

      avatar
      SHI International Response
      2y
      We appreciate you taking the time to leave a review, and pointing out that SHI has good people. Thank you for your concerns and advice to management as well - we truly appreciate all feedback, comments, and concerns because employee satisfaction is our top priority. We will escalate accordingly, and encourage you to take this offline at SHIFeedback@shi.com because we always want to hear more about what we can do to improve.

      Explore other reviews about SHI International

      5.0
      11 Jun 2026
      Iam
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for especially for those in information technology looking to learn more from software and hardware vendors. The meet and greets + lunch and learns help you learn more about the products and services they provide.

      Cons

      None, I’ve had a positive experience with them!

      avatar
      SHI International Response
      3w
      Thank you for your feedback and for being part of SHI for over three years—we appreciate your continued contributions. We’re so glad to hear you’ve had a positive experience and that the learning and networking opportunities, including meet-and-greets and lunch and learns, have been valuable in supporting your growth in IT. Thank you again for taking the time to share your experience. If you’d ever like to share additional feedback, please feel free to reach out at SHIfeedback@shi.com.
      1.0
      6 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, paid for career development trainings/certifications, and depending on your role, flexible hours

      Cons

      -Management/Senior Leadership teams are very disorganized and often change processes several times throughout the year, without consulting the teams that would be impacted -Tools are extremely outdated -What mattered to senior leadership was the velocity of closing projects, vs quality of delivery -Extremely valid criticism was often ignored -Very difficult to get promoted -SHI loves automating everything they can, so a lot of times, work ends up feeling very tedious and repetitive -Day to day work very often includes tedious process approvals from management, slowing down pace of work with no real feedback given during the approval process -Met a lot of people who were great, but met far more who are toxic -Everything feels escalated even if the “issue” is manageable -EXTREMELY micromanaged

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