Structural and leadership issues harm productivity and well-being - Sales Development Representative (SDR) SOCRadar Employee Review

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

When process improvements are suggested, instead of being actioned by the relevant stakeholders, the expectation is turned back on the person who raised it — effectively penalizing problem-solving. This creates a culture where identifying gaps becomes a liability rather than a contribution, and role boundaries are routinely blurred.

Cons

There are a few critical issues I want to flag: 1. No sales process infrastructure — For a Series B company, the lack of any defined sales processes is a gap that is immediately felt and impacts productivity from the start. 2. Management concerns —SDR Manager leadership style has been directive and top-down, without the coaching or clarity the team needs. This has resulted in miscommunication between team members and a disjointed approach to APAC performance, which is currently declining. 3. Lack of support & impact on well-being — The environment has been unsupportive, and the pressure — particularly the immediate push for meetings without proper onboarding or process — has been overwhelming. I want to be transparent that this has affected my mental health, including experiencing a panic attack. I believe these are structural and leadership issues that need to be addressed for the team to perform and for people to thrive.

Explore other reviews about SOCRadar

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Colleagues are awesome and supporting, great product and growth.

Cons

No cons at the moment.

1.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some truly talented individuals within the team, but unfortunately, rarely stay for long.

Cons

Management is completely out of touch with daily operations, leading to a toxic environment where trust is non-existent. There is a high turnover of top talent, partners, and customers alike. The company fails to honor agreed-upon commission plans, frequently 'moving the goalposts' after deals are closed to avoid payouts, which are inconsistent at best. Sales quotas are surreal and unattainable, not a single rep is currently hitting their targets. The product itself is extremely difficult to sell as it consistently fails to deliver during the POC stage, resulting in high prospect churn. This creates a high-pressure, high-stress culture where employees live in constant fear of being fired. Consequently, reps are forced to inflate forecasts and create fake pipelines just to buy time while looking for a new job. Furthermore, it is common to take credit for others' hard work. The office is plagued by unprofessional gossip and false rumors, forcing employees to spend more time on self-defense than on actual productivity. With no work-life balance and inequality everywhere, the company has become a revolving door for high performers.

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