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      SOTI

      Engaged employer

      SOTI reviews

      Ok place to work - Technical Support SOTI Employee Review

      3.0
      27 Apr 2024
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Support organization is well structured and if you are hard working, you are identified and given promotions and raises.Learning curve will be exponential. Managers are very professional and the leadership takes care of you very well. You feel the team spirit.

      Cons

      WFH for 2 days strictly enforced. In few months down the line it will be 3 days a week. Including Fridays. Not everyone is professional. You have to interact with some people who needs ethical training. A couple of colleagues from a different team always make derogatory comments about women and foul language. One of their leads has quite a reputation among support team for his drinking. Many felt unsafe in christmas party last year. Difficult to collaborate with other team members across various time zones.

      avatar
      SOTI Response
      2y
      Hello, thank you for taking the time to leave a review. At SOTI, it is critical to us that all employees feel safe and respected. We encourage you to contact PeopleCulture-Global@soti.net for a confidential conversation to speak further on your experiences. - SOTI People & Culture

      Explore other reviews about SOTI

      5.0
      13 Jul 2018
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Sound and Passionate Leadership Culture of Excellence & Growth Deep and Diverse Cast of Committed Talent Laser-focused on Customer Happiness Endless Opportunities to Learn & Grow Customers Praise our Products and Support

      Cons

      Hyper fast-paced, very demanding - making time to consistently learn, train, learn and train more.

      6
      4.0
      22 Jan 2026
      Sales enginnering
      Recommend
      CEO approval
      Business outlook

      Pros

      Good product and works well.

      Cons

      Slow Growth trajectory with company

      avatar
      SOTI Response
      3mo
      Hi there, thank you for recognizing the strength of our products, it means a lot coming from someone who works with customers every day. We encourage all employees who are interested in growing their career at SOTI to have conversations with their manager to discuss an individualized development plan or take advantage of our Career Pathing Program to work toward the next step in their career. - SOTI People & Culture
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