An Honest Review - Manager Safelite AutoGlass Employee Review

2.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The only pro here was the pay

Cons

Terrible work life balance. Some Managers begin their day at 5am, Stores open at 8am FYI. The company cares about money being made vs over working technicians. When an email comes out that they dont care about quality, they want to outrun it by doing more units per day. They throw away their "tenure" standards and over book both in shop and mobile technicians. They response is "so we can get a bonus this year." The company is privately owned and with most of their windshields on average costing between $50-100 while charging customers thousands of dollars. Overall the company has many tenured associated, most in double digits, the company likes to brainwash people with false promises. Too many instances of the company acknowledging their issues but choosing NOT to do anything about it was about the final straw I could take. A lot of the failures were due to low staffing on the warehouse, that caused bad quality parts shipped to stores, which caused a bad customer experience. The CEO was concerned more about how she looked to the public and I mean literal look. Caked make up for press consistently with her terrible videos sent every week. Efficiency at this company is terrible. Overall, the pay is great but not worth the headaches from every department from part sourcing to the warehouse to upper management.

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Safelite AutoGlass Response
7mo
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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