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Explore other reviews about Safelite AutoGlass
5.0
10 Jun 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Amazing, detailed training for the remote position. They make sure you are prepared to handle customers from day one on the floor. They work with you after training when you have family issues.
There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.
Cons
Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.
Safelite AutoGlass Response
5d
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.