Pros
Easy to increase the amount of money you can make through comp classes
Cons
Can you read? Can you type 10 wpm? Can you operate a computer with mild proficiency? This job is for you! Doesn't matter if you've been fired for literally any reason in the past by a previous employer. Theft? Safelite will hire you! Never worked a day in your life? You're hired! Wouldn't be able to pass a background check at any other employer? Not a problem at Safelite! That is to say so long as you're willing to do the same thing, repeatedly, non-stop with little to no variation every single day. (Not exaggerating, every single call is the same if you only do glass claims). Oh, sorry if you're a bit of a germaphobe, as as they don't take care of the ventilation in the call center I worked at and there's an inch of dust on every surface in the building every. single. day! Did I mention there's no assigned seating? That means all the nastiness that people are forced to bring in (or risk being written up for every day missed) due to having NO sick-time available to 95% of employees (almost everyone starts part-time and are provided with no sick time) you're probably going to get whatever they have because everyone has to share the headsets, too! Oh, little detail, I hope you don't mind that people trained in the exact same insurance(s) can take only 1 call an hour while you are back to back and that person also started 5 months after you and gets paid more than you!