Waste of time - Customer Service Representative Safelite AutoGlass Employee Review

1.0
14 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Pay is pretty good for call center work Location and building nice to work at Some of the people are nice

Cons

Micromanaged, Nit pick your work, will find anything to keep you from scoring 100 on call monitors. If they don't like you they will lie to get you terminated from your job. Not to be trusted. The so called job coaches have less experience than most employees and sit there and tell you how to do your job. Not a good place for a career.

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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