Why did you fire all your tenured folks who helped grow this company into what it is now? - Manager Safelite AutoGlass Employee Review

1.0
12 Dec 2023
Recommend
CEO approval
Business outlook

Pros

None. It’s not what you did nor how you helped the company. You’re a number and Safelite treats you as such. You fired a ton of talented folks who helped you grow into what you’re now. Company has no loyalty and will dump you when they feel the need to do so.

Cons

You probably won’t be able to retire with this company because they will fire you before you are able to do so. This goes for anyone on any level in this company.

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Safelite AutoGlass Response
2y
We appreciate you informing us on your experience and take these concerns of our leadership very seriously. Please email PeopleDirect@safelite.com with a detailed statement of your concerns so we can address the situation.

Explore other reviews about Safelite AutoGlass

5.0
10 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing, detailed training for the remote position. They make sure you are prepared to handle customers from day one on the floor. They work with you after training when you have family issues.

Cons

No cons at the moment except more pay

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

Cons

Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

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Safelite AutoGlass Response
1w
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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