Healthcare Benefits not good - Customer Service (CSR) Safelite AutoGlass Employee Review

3.0
17 Jan 2024
Recommend
CEO approval
Business outlook

Pros

I get to work from home. Early outs are always available. I got to choose the hours I want to work.

Cons

Healthcare benefits are not good. Safelite solutions has monopolized the glass industry putting small glass shops out of business. We are not allowed to offer other glass shops to insureds. Cash prices are high with Safelite.

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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