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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      It's a pay check - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

      3.0
      21 Jul 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer a chance to leave early if calls are slow. Pay is low @$16.50 and only get a raise after a year. Discount on wipers.

      Cons

      Low pay raise once a year. Strick KPI's reguarding selling wpers and their version of RainX to the point if you don't try and sell to everyone they will fire you. No path to move up other than take on extra call splits to add more work for same pay.

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      Safelite AutoGlass Response
      1y
      Thank you for taking the time to leave a review. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      2.0
      28 Jun 2026
      Auto glass technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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