Good company that is unfortunately at the mercy of its investors - Master Technician Safelite AutoGlass Employee Review

2.0
7 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Good pay The company will provide you with practically any tool you need Encourages teamwork During good weather is extremely enjoyable and rewarding

Cons

Different types of management gives you different (often contradictory) expectations. The company as a whole does not respect the weather and how it affects a windshield installation. Due to insurance contracts, technicians are at the mercy of schedule overrides and overbooks. Poor pay for management leads to high management turnover and high stress. Current payscale (implemented around 2022) revolves around two 6-month periods in which technician statistics and numbers may end up in demotion, which means pay is decreased. The company over the past 3 years has been trying to go public, which in turn makes them focus on profits over quality, as they have to appease investors. The bureaucracy of this company makes it impossible to reach someone who can give you an answer for a question regarding company policies.

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Safelite AutoGlass Response
1y
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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