It Has Become A Mess Since The Layoffs. - Store Service Specialist Safelite AutoGlass Employee Review

3.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers are great, and the techs are great. Pay is pretty decent, I feel.

Cons

Kansas City CTU has had no manager since Spring of 2025. Be prepared to do lots of work yourself with no direct supervision or help. Also be prepared for many things to fall on you due to this as well. My hiring process was also very confusing, as this is a new role, and a seasonal one. No one knew what location I would be at at first, as I was originally supposed to be hired as a Customer Advocate after getting laid off last August, and I was lied to and promised different things that ended up not being true.

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Safelite AutoGlass Response
10mo
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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