Pros
Honestly if you can manage to make it past the lousy temp-hire agency they use, and not get let go, you will have it made here. They pay their "actual" employees really well, and the more you know about the product, the more you take on, the more you get paid. Seems like a good deal right?
Cons
Ok so here we go. I started at Sage under a contract for 6 months through Experis. Needless to say the onboarding was not well put together, but that was on the fault of Experis. After a week of training they set the group and myself up in cubicles and gave us our login information for our PCs.Unfortunately management misspelled my last name and put in a correction for IT to fix it. Annoying, but not horrible. The real problem arose when all my login info stopped working during the transition to my new username, and never worked past that. I tried my hardest to work with my manager, who seemed to care less about the problem. But would later on sit me down and ask why I wasn't "properly using my resources to assist the caller". I would explain that the knowledge base had stopped giving me access, and my login info was not reset for it. Dismissed again. This continued throughout the 6 months. No changes, no response from IT or management. I get chewed out. Compound that with experis losing not one but TWO of my paychecks, I was not a happy camper. After 5 months, they severed my contract short because I wasn't meeting their standards. (I had the most 5 star customer surveys in my group btw) I came to find out that they had done the same to everyone that was hired with me as well, when they promised that a few would be hired full time at the end.
