Treat Staff Appallingly - Account Manager Sage Employee Review

1.0
27 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Global brand, Market Leader, strong product portfolio, worked with some amazing people - Sage does recruit well. Has a good vision for growth.

Cons

Brutal to work for. Targets high, salaries low. Endless catch up meetings sometimes on an hourly basis when Month ends were closing in. Extremely stressful place work! Bully culture in some areas of the business.

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Sage Response
9y
At Sage, we appreciate feedback, positive and constructive. Yes, all the things you list in the pros do exist and a lot more...from the amazing Sage Academy to our L&D programmes to our Leading for Leaders programme, Sage Rewards (being rolleld out) the brand new mentoring programme and our new senior exec bi-monthly Sage Broadcast which communicates in real-time to our entire Sage family. We also have lots of other new initiatives being delivered to our colleagues this year. As a high performing company, we do have ambitious goals, but they are realistic to achieve. Bullying is not tolerated. As a former colleague obviously you cannot review the Code of Conduct and other policies we have to protect our colleagues, including the Diversity & Inclusion Policy. We have a free & confidential helpline called Safecall to help our colleagues who have seen wrongdoing; we recognise it can be difficult or even intimidating to speak up when your colleagues do not appear to be concerned. However, if you have done, been asked to do or witnessed something that goes against the Code, then covering it up or ignoring it will make things worse. So, I urge colleagues to review the Code of Conduct and use the steps in there to ensure such behaviour is stamped out.

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5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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