Employees treated like a commodity - Anonymous employee Sage Employee Review

1.0
31 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office space, good coffee and colleagues

Cons

Where to start! There is an absolute culture of bullying within the organisation with no support. It's quite normal to see people crying in the halls and bathrooms. There is a constant change in leadership and direction every couple of weeks. Sage have lost a VP, 2 x Sales Directors, a Customer Success Director and 2 x customer success managers in one department in the space of 18 months. Management style is to ignore success and concentrate on failures no matter how small. The company values and culture look great on paper but are completely ignored throughout the organisation

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Sage Response
9y
Thanks for taking time to write your review. Its true there have been some management changes and we feel now the team is set up for success. Management has been restructured within the team to allow for better communication, with internal promotions of Team leaders. We are delighted to promote from within Sage and give our talented individuals the opportunities to progress their careers. We celebrate success every day and our proud of our progress! As we listen to our people's concerns, we felt a colleague forum was needed in Dublin, so we created The Kaizen team. This has been operating for a couple of months now and are open with feedback. We will share your feedback with them as they endeavour to voice concerns. We truly believe we have some very talented people that are working closely together with management to make Sage a great place to work. Thanks again.

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5.0
5 Jun 2026
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Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
23h
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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