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      Terrible management - Account Manager Sage Employee Review

      1.0
      22 May 2019
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance. Nice office space.

      Cons

      Terrible management, no sense of direction with product line. The VP single handedly is killing the company culture and Director supports all the madness without having a clue as to why. Terrible comission plan. Seems like they do not want individuals to over achieve by adjusting your quotas monthly. Please do not read all the positive feedbacks. Sage is having their existing employees post positive feedback due to the lack of candidates applying. Also, salary is probably the lowest in the industry. Stay away from this place.

      avatar
      Sage Response
      7y
      Thank you for your feedback. Since you are a current colleague, our hope is that you will use internal channels to share your very serious concerns so that we have the information and can properly address them. Colleague success is one of our pillars as a company and we work hard to listen to our colleagues and partner with them to resolve issues in the business.

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      5.0
      21 Jun 2026
      Professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      8 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      3w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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