Very good place to work; don't trust the management. - Anonymous employee Sam's Club Employee Review

4.0
4 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great at accomodating family responsibilities-starting pay is great-great yearly bonus-if you kiss tush, you'll get great promotions-a very team work atmosphere-the member comes first

Cons

Raises are terrible, management over looks hard workers for promotions based on who their favorites are, too many chiefs and not enough Indians so to speak, the teamleads and associates run that store and are constantly instructing the managers on how to do their job, or the managers are so lazy the teamleads just do their work for them.

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Environment good pay flexible

Cons

there are not many cons so far

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Sam's Club Response
2w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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