Enough of this place. - Maintenance Sam's Club Employee Review

1.0
9 Jun 2014
Recommend
CEO approval
Business outlook

Pros

They hire you if you pass the drug test and background check.

Cons

They own you and let you know it. When corporate says drop the payroll cost, all part timers drop down below 24 hours and they don't care what bills they can't pay. You can only get 1 pay raise per year at your review. It will be .20 to .50 only. The more you do for the club only increases what they expect of you not what they pay you. If you are the hardest worker in the building, it just means you work harder than the smart ones. Never missing a day, taking days off, or calling out sick doesn't matter. Nothing you do can get you more of anything except the offer to move into a different position that will work you more and you will make .30-.50 more per hour. Somehow they think a $12 a week increase will change your life.

Explore other reviews about Sam's Club

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good management. Balanced work-play culture environment.

Cons

Hours often change weekly. You may be required to work weekends, late evenings, and major holidays when the store is busiest.

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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