Bad Management - Cake Decorator Sam's Club Employee Review

2.0
9 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are a plus. But in this economy still not enough. Set schedule for some positions.

Cons

Awful management, no communication, working alone with little to no help from management. Bad scheduling, rejects a lot of time off requests. No work life balance. The point system is awful, they don’t care if you need a personal day, or your kids are sick, or you’re sick. If you have the flu and have to be out for 5 days, then you have to use your protected pto, if you don’t have any then you have to come to work sick or take points for each day you’re out and potentially could get fired. Just so you can take care of yourself.

Explore other reviews about Sam's Club

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

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Sam's Club Response
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
1d
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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